MAITRI
Enlightened Outsourcing
Maitri brings an enlightened approach to startup outsourcing, which we call “mindful scaling”. By embracing Clean Architecture, Maintainable Code, Robust Documentation, and Team Continuity in Nepal, along with experienced US leadership, Maitri empowers your startup to break free from the cycle of tech debt and customer debt that hinders effective scaling. This unique approach is backed by our Performance-based philanthropy model, where up to 10% of our fees are contingent upon hitting mutually agreed upon metrics. Your growth is our growth.
MAITRI (मैत्री, My-tree)
means benevolence, loving-kindness, friendliness, amity, good will, and active interest in others.
Maitri is led by a trio of founders who are dedicated towards mentoring and advising businesses on developing products and operations that leverage offshore teams in Nepal.
Jeff Rick
JEFF RICK
CEO
Jeff boasts an impressive 30-year software career, excelling as a talented executive, engineer and architect. As CEO and Co-Founder of Maitri Services, he leads an all-star team, crafting software solutions for clients and partners. Notably, he co-founded Deerwalk, serving as COO and CTO, and shaped Rezzonate’s tech vision as its CTO and co-founder. Jeff’s genuine passion for empowering people is evident in his leadership style. Earlier, he provided hands-on execution and guidance at esteemed companies like Cisco Systems, WebEx Communications and Intranets.com. With a wealth of experience, he stands ready to help other companies achieve similar success.
Jeff Rick
JULIE DITTA
COO
Julie is a visionary executive that celebrates 30 years of leadership driven by a deep passion for fostering organizational culture, motivating teams and driving operational excellence. As COO and Co-Founder of Maitri Services, her strategic mindset and hands-on approach leads to remarkable cost savings and elevated productivity for her clients. Julie held pivotal leadership roles in Fortune companies across various industries including Cedar Gate Technologies, Deerwalk, Optum/Change Health and Tenet Health Systems. Through Maitri, Julie is eager to leverage her passion for integrating culture, people, and operations to drive her clients' growth and scalability to new heights.
Jeff Rick
ROBERT WOOLLAM
CTO
Robert, a Co-Founder and Chief Technical Officer at Maitri, is a seasoned professional with extensive experience in software development and offshore engineering management. His most recent role was as Senior Vice President of Engineering at healthcare disruptor Deerwalk, Inc., which was later acquired by Cedar Gate Technologies. In this role, he showcased remarkable technical execution and team leadership skills, overseeing all development activities. Prior to his tenure at Deerwalk, Robert co-founded the social media startup Rezzonate and earlier as an engineering manager in Cisco Systems' collaboration software division. His earlier career included work in the financial industry in Boston, contributing to product development at Dataware Solutions, which was acquired by Sungard.
Jeff Rick
ABHINAYAK SWAR
VP OF OPERATIONS
Abhinayak, the VP Of Operations leading the Nepal office, brings the experience of leading product development and data management teams over the last ten years. During his tenure at iBriz.ai, Abhinayak displayed outstanding leadership as the Director of Engineering, overseeing diverse cross-functional teams in the web3 domain. Prior to this, at LogPoint, he made noteworthy contributions as an Engineering Manager, effectively managing large technical teams, fostering collaboration, and achieving successful project outcomes. His professional journey began at Deerwalk Inc., where he laid the groundwork for his career and eventually advanced to an Engineering Management position, spearheading teams and playing a pivotal role in the development of key products.